Our core services are Apple support, installation, training and integration with business systems, and web development/digital strategy implementation. Our services are provided in person and by video conference, telephone, email, and remote administration.
Billable time is any endeavor on your behalf which utilizes our expertise. Standard rate is $170 per hour billed in five minute increments, typically Monday through Friday, nine to five, except for recognized holidays. Before and after hour, weekend, and holiday service is sometimes available on a per-request basis at additional charge. A flat charge for travel per visit based on location is typically $30-$60 within Skagit and Island counties and higher for ferry transit and further. Travel beyond these areas and overnight is negotiated in advance.
For established clients, brief email support may be complimentary if we can help in a few minutes. Instant response rescue requests can often be accomodated at a prevailing rate with one hour minimum charge per engagement. Cancellations of any appointment made less than twenty-four hours in advance are subject to a minimum charge, plus travel if we are already en route to your destination.
Services are also offered in German and Spanish languages.
Contact us today.